Reservation Policy
Cancellation Policy:
We require a 24-hour cancellation notice.
* If canceled within 24 hours of a reserved session, the client will lose or forfeit their session
* If canceled within 24 hours of a reserved session, a $35 no-show fee will be charged.
If the client fails to show up or is more than 10 minutes late, the client will lose or forfeit my session due to staff wages and fees paid for my session. Our cancellation policy has been created to ensure that our loyal clients are not disturbed by the tardiness of clients who do not show up on time, or who cancel within 24 hours of an appointment. When reserved sessions are unattended, this means that loyal clients missed the opportunity of having that particular time period.
Purchase and Reservation Policy:
Sessions will only be confirmed and allowed up to the amount of pre-paid sessions. All sales are final and non-refundable. We reserve the right to terminate any client’s session, package, or contract, without refunding any monies if the client has broken any terms or policies. All purchases are final, non-refundable, and non-transferable.